Robust and proven implementation process
Our role is to provide an expert project management service that guides you through the implementation of new systems. Our expertise is minimising the disruption to everyday business, protecting the integrity of data throughout the change over and providing best practice advice along the way.
Stage 1. Project Planning
Project planning represents the first interaction between you and Alt Shift. These activities are intended to confirm the scope of the implementation and agree to the required commitments and timelines. During this stage we aim to set the right expectations for the project and to schedule time together as required.
Stage 2. Data Migration
During this stage you are required to provide us with all relevant data. Templates can be provided and we are available to assist with manipulating data where it is beyond your capability. It's our responsibility to import this data into the system and provide advice on how the data could be structured for efficient workflows and reporting.
Stage 3. Configuration & Testing
Initially the configuration stage is a chance for us to setup the relevant applications, modules and integrations. This is mostly completed by our team but we will consult with you through out the process. During the testing phase we require some example transactions from you to establish relevant workflows.
Stage 4. Overview & Go Live
This stage is designed to make you fully prepared for going live. It starts with providing an initial training course with relevant staff members and testing each module with real transactions. We will confirm the date for going live with you and schedule any associated activities. We are available to assist with final data exports.
Stage 5. Staff Training
Employee training is an important part of how we deliver our service. It is during the training sessions that we're able to refine system configurations to better meet your business requirements. We aim to provide a suitable amount of training before going live and we are always on hand for the first day of trading.
Stage 6. Support & Review
The support stage is a chance to review the system after some time of live trading. During this time we can refine system configurations, customise meaningful reports and provide some extra training. You can expect that by the end we will have covered everything you need to operate the system correctly.
Additional value added services
Our depth of experience and exposure to hundreds of different businesses means we have developed an ability to benchmark and understand what is the best practice for your business. Beyond the initial implementation we are able to offer the following value added services:
Strategy & Review
Independent review of your existing systems architecture with recommendations for solutions and services to replace or improve them.
Warehouse layout and workflow analysis with recommendations on systems and devices to improve warehouse accuracy and efficiency.
Workflow process diagrams and bespoke training documentation to minimise the impact of change and to define roles and responsibilities.
Through our network of vendors, developers and 3rd party integrators you gain access to combinations of systems not available off the shelf.